
This leads us to the next troubleshooting example:Īs mentioned, the added benefit of a load testing service like is the fact that you can see other elements of your site that may cause problems. The graphical readout will show your site's load time as well as the load times for all the various elements of your site as illustrated below.Īfter determining whether the cause of slowness is unrelated to possible network or connectivity issues, it's time to determine whether the slowness is unique to your site. Simply go to, enter your store's URL and test the load time.

Load testing sites are similar to proxies in that your site is being accessed via an independent network connection, however they also have the added benefit of actually timing and in many cases analyzing the individual elements of your site to help you determine what might be causing a slowness.Ī good tool to use for this purpose can be found at

This can also help rule out if any slowness is being caused by your specific network or connection, since a proxy would essentially be browsing to your site from a completely different location altogether.Ī quick search online for "proxy sites" should allow you to choose a variety of services that should work for this purpose.Ī final testing solution to try any diagnose any possible slowness is through the use of a load testing service. A proxy site is a type of website that will allow you to access any website you'd like, but from a network connection completely different from your own. Yet another troubleshooting tool intended to rule out possible connectivity issues is the use of a proxy site. To perform a traceroute please view our KB article located here. If there are any delays between the two, a traceroute should show this. For this we recommend first performing a "traceroute" to your website.Ī traceroute will show you all of the individual hops and paths your connection is taking from your network (Point A) to your website (Point B).

Therefore, the first scenario you will want to rule out is if your connection could be the cause of the slowness. Each possible route can be affected by traffic congestion as a real life highway can be.

Internet traffic is similar to real-world traffic and different routes are possible from point A to point B. The speed of your site may be something that is unique to only your Internet connection, network or even your geographical location. The basic structure of this list is intended to address and rule out the more common and obvious issues first before progressing into the more complex scenarios. It is with these thoughts in mind that we provide the following troubleshooting checklist for your to consider when you notice your site's performance behaving less than optimally. However, in some instances, there may be site and server specific issues which can also affect your site's performance. When it comes to viewing a web page online, there are many factors involved which can cause a website to perform slowly or with limited performance.įor example, there are connection factors to consider like Internet routing and basic connectivity issues, as well as browser specific performance factors that can make your site merely appear to be slow while it is, in fact, operating perfectly.
